Shangri-La Cares – Your Well-being in Our Care

Welcome back to Shangri-La Kuala Lumpur. We thank you for your continued support and wish to assure you we remain deeply committed to caring for the health and well-being of our guests and colleagues.

As Kuala Lumpur enters phase 4 of the National Recovery Plan, we are pleased to announce we are once again ready to welcome back guests. Upon check-in and to dine in at our outlets, guests aged 18 and above will be requested to present their “low-risk” status on the MySejahtera app, as well as their digital vaccination certificate confirming their fully vaccinated status (minimum of 14 days have passed after their second vaccine dose, or 28 days in the case of single-dose vaccines). Guests aged 17 and below are also welcomed if they are accompanied by fully vaccinated parents.

To find out more about Shangri-La Cares and our enhanced protocols, please visit here. For the latest cancellation policy and updates on COVID-19, please click here.

Safety measures implemented:

• Temperature screening before entering hotel and restaurant
• All staff and guests are required to wear a mask
• All guests are required to scan MySejahtera QR code or fill out a register form upon check-in and before entering our restaurants.
• Maintain one metre's distance when queuing
• Cleaning and sanitization in the hotel are performed more frequently
• Hand sanitizer is available for your use